In November 2016, Coway newly established the “ICT Strategy Division” and brought in experts to create new value in customer-based IoT service and strengthen its role as a care solution. Through IoCare, Coway seeks not only to provide differentiated customer care solution using easy and convenient IT technology but also to share information such as quality of indoor/outdoor air quality, weather, and amount of water intake through environmental home appliances. Coway also plans to apply IoCare solution to our cosmetics business.
As more IoT-based products are developed, Coway expands infrastructure, such as test facilities and equipment to verify the reliability of IoT-related technologies, and strengthens verification activities. Coway will reinforce the reliability of its IoCARE products by improving its capacity to respond to the demands for development of various products using IoT technologies.
Coway continues to launch IoT-based products with better convenience, hygiene and energy efficiency. “Coway HANDSPAN Water Purifier IoCare,” for instance, monitors water-purifying performance and water usage 24 hours a day. It self-sterilizes the inside of the product, so that customers can drink clean water at any time. In 2017, Coway plans to apply Wi-fi technology for real-time connection to products and introduce the “Digital Mirror”* for our cosmetics brand Re:NK.
Mirror using IoT technology. Sensor reliability When a customer looks at the mirror, it shows skin moisture index, uv index and makeup tips for the day
BUSINESS STORY
Coway’s exhibition booth included the “big data zone,” where visitors could experience tailored solutions and big data analysis through water map, air map and sleep map. “care consulting zone,” where visitors could experience consulting by professional life care groups affiliated with Coway, “care zone” for each of 5 core product groups, e.g., air care, water care, sleep care, skin care, and body care, and “overseas sales zone,” where we shared Coway’s values of care with booth visitors.
